Company Profile
A part of the Tata Group, Tata Communications is a global digital ecosystem enabler powering fast-growing digital economy in various countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services.
At Tata Communications, the company is driving the future of a hyperconnected world. Evolving from a traditional telecom provider to a Digital Fabric innovator, the company simplify complexity, enhance security, and elevate digital experiences-empowering businesses to thrive in the digital-first era. The company is providing seamless, high-speed and secure connectivity across the globe through its extensive network and agile digital infrastructure. The company has the ability to connect cloud to cloud, data centre to cloud, user to cloud as well as within and across cloud in minutes, with a superior customer experience.
Business area of the company
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. Its comprehensive portfolio spans next-generation connectivity, cloud services, customer interaction solutions, IoT, media services and cybersecurity, all underpinned by its robust global network infrastructure. The company’s digital fabric of solutions integrates advanced platforms, tools and technologies to simplify complexities and help enterprises unlock new possibilities in a rapidly evolving digital landscape.
Products & Solutions
- Network
- Cloud
- Security
- Mobility & IoT
- Media & Entertainment
- Interaction
Awards
2000-01
2003-04
2006-07
World Communications Awards, 2006 - LONDON
TelecomAsia Awards, 2006 - PHUKET
2006 Global Wholesale Telecommunications Awards - AMSTERDAM
2007-08
Atlantic ACM Excellence in Wholesale 2008.
Frost & Sullivan #1 Enterprise Data Services Provider in India 2007
Best Wholesale Carrier at the Telecom World Middle East 2007
Best Pan-Asian Wholesale Provider at the Capacity Global Awards 2007
Telecom magazine Tele.net’s award for Best Long Distance Operator
Tele.net’s award for the Best Internet and Broadband Operator
2008-09
Global Telecoms Business Innovation Award for International Wholesale Infrastructure Transformation and International Network Infrastructure Transformation
2008 Telephony Award for Most Innovative Managed Service
Best Market Strategy at 2008 Global Wholesale Telecommunications Awards
Frost & Sullivan #1 Enterprise Data Services Provider in India 2008
2009-10
Best Global Wholesale Offering Award from Capacity magazine, one of the most important publications for telecommunications carriers and service providers
Global Telecoms Business Innovation Award for International Wholesale Infrastructure Transformation and International Network Infrastructure Transformation
European CEO announced Tata Communications as Telepresence Managed Service Provider of the Year 2009
Frost & Sullivan named the Company 1 Enterprise Data Services Provider in India 2009
In March 2010, Tata Communications entered the Gartner’s Magic Quadrant for Global Network Service Providers.
Frost & Sullivan’s 2009 Product Innovation award for Managed Telepresence Service.
“Best service coverage” in the 2009 Optical Transmission Vision (OTV) APAC Network Operator Awards
2010-11
‘Top international long distance operator’ award from Voice & Data magazine in India, consecutively for the 9th successive year since 2001 (India)
‘Best global wholesale offering’ award from Capacity magazine, a global publication for telecommunications carriers and service providers
‘Telepresence managed service provider of the year’ at the European CEO 2010 Awards
‘Service provider of the year’ in enterprise data services and hosted contact centre services at the Frost & Sullivan 2011 India IT & Telecom Excellence Awards
‘Best service provider of the year, APAC’; and ‘best ethernet wholesale service, APAC’ at the 2010 MEF
Awards
‘APAC service provider of the year 2011 (Ethernet and telepresence)’ at the Cisco Partner Summit 2011
‘Best long distance operator (India)’ at the Tele.net Telecom Operator Awards 2011.
2011-12
Hosted Contact Center Service Provider of the Year by Frost & Sullivan 2011 India IT & Telecom Excellence Awards
Enterprise Data Service Provider of the Year by Frost & Sullivan 2011 India IT & Telecom Excellence Awards
IPX+ framework is ranked third (tied) in innovation across all aspects of the wholesale telecom business, first in terms of go-to-market strategy in Ovum’s Wholesale Innovation Analyzer 2011
Global Wholesale Telecommunications Award - Capacity Awards 2011; Best Global Offering
Best Long Distance Operator (India) Tele.net Telecom Operator Awards 2011
Best Wholesale International Telecom Asia Award 2011
Best APAC Wholesale Ethernet Service, APAC 2011 - MEF Carrier Ethernet Service Provider Awards 2011
Best Business Service, APAC 2011 - MEF Carrier Ethernet Service Provider Awards 2011
APAC Service Provider of the Year 2011 (Ethernet and Telepresence) - Cisco Partner Summit 2011
2012-13
2014-15
Gartner’s Magic Quadrant for Network Services, Global
Frost & Sullivan 2015 Best Practices Award - India ICT Awards
Frost & Sullivan 2014 Asia Pacific ICT Award
2014 Frost & Sullivan Best Practices Awards
Frost & Sullivan 2014 India ICT Awards
2015-16
A 2016 Best Employer in India by Aon Hewitt
Gartner’s Magic Quadrant for Network Services, Global
Frost & Sullivan 2016 Best Practices Award - India ICT Awards
2016-17
Gartner’s Magic Quadrant for Network Services, Global
A 2017 Best Employer in India and Hong Kong by Aon Hewitt
Ranked 19th in the Top 25 companies in India (2017) -– Linkedin
Certified as Great Place to Work in India (2017) - Great Place to Work Institute
2017-18
Gartner Magic Quadrant for Network Services, Global, 2018
Gartner Magic Quadrant for Managed Hybrid Cloud Hosting, Asia / Pacific, 2017
2017 Frost & Sullivan India Digital Transformation Awards
NetFoundry clinched the IoT & Cloud Innovation Award Innovation Leader – IoT
Managed UC Services Provider of the Year (second year running)
TechXLR8 Asia Awards 2017
Ovum Industry Congress On The Radar Awards 2017 – Internet of Things
MEF 2017 Awards
2018-19
Certified a Great Place to Work in Canada, Greater China, India, Hong Kong and Singapore, ranking high as an equal opportunities employer, with inclusive workplace policies and a high-trust, high performance culture
Tata Communications is positioned in the top percentile of NPS, amongst the best in the industry
Stevie Awards Bronze (for sales and customer service)
Leader in Gartner’s 2019 Magic Quadrant for Network Services, Global
Aon Best Employers, India 2018 for third year in a row and in Hong Kong for the second consecutive year
CX Strategy Summit & Awards - Best Customer Experience
Clarabridge Customer Experience Innovation Award
Major Player in the IDC MarketScape: Asia/Pacific Managed Security Services 2018 Vendor Assessment
People Matters Total Rewards as ‘Best in Employee Volunteering’
Telecom Review Summit - Best Customer Service Provider
Customer Fest Show- CX Leader of the Year Award
Positioned in the Forrester Wave, Managed Security Services in Asia Pacific, Q1 2019
Three MEF 2018 Awards: Wholesale Service Provider of the Year- APAC; Enterprise Application of the Year – Financial and Enterprise Application of the Year – Retail
NetEvents 2018 IoT & Cloud Innovation Award: Innovation Leader: IoT
Cisco Partner Summit 2018 Awards: Software Partner of the Year
MEF Awards - Proof of Concept: MEF 3.0 Implementation; MEF 3.0 Inter-carrier servicer for Automated Discovery and Blockchain Settlement
2019 Frost & Sullivan Best Practices Awards - Asia Pacific: Managed UC Services Provider of the Year (third year running)
TechXLR8 Asia Awards 2018: Best IoT Partnership
Two Carriers World Awards: Best IoT initiative and Best IPX Service Provider
2019 Frost & Sullivan Best Practices Awards: Global Hybrid Cloud Services Product Line Strategy Leadership Award and Sub Saharan African IoT MVNO Visionary Innovation Leadership Award
Six awards at the Frost & Sullivan 2018 India ICT Awards Telecom Asia Readers’ Choice awards: IoT/M2M Solution Innovation of the Year
2019-20
F&S Managed Multi Cloud Service Provider of the Year 2019
F&S Cloud Interconnect Service Provider of the Year Award
F&S 2019 Unified Communications Service Provider of the Year
F&S 2019 Managed Video Services Company of the Year
F&S 2019 Enterprise SIP Trunking Service Provider of the Year
F&S 2019 AsiaPacific Managed UC Service Provider of the Year
F&S 2019 SDWAN Service Provider of the Year
F&S 2019 AsiaPacific Managed SDWAN Service Provider of the Year Award
Everest Network Transformation & Managed Services Peak
MEF SD-WAN Provider Of The Year - APAC Gartner Magic Quadrant for Network Services, Global F&S Managed Security Services Provider of the Year (Telco)
CX Vendor Excellence Asia 2019 Award
Customer Experience Leader of the Year 2019
IHS Markit (Omdia) Leader in CDN Vendor Scorecard CCW Asia Excellence awards- Bronze award for Best Customer Service
2020-21
- For second year in a row, Tata Communications (Hong Kong) has been recognised as one of the ‘Best Workplaces in Asia’ for the year 2020.
- 2020 Best Employer in India by Kincentric For the fifth year in a row, Tata Communications has been included in Kincentric (erstwhile Aon) Best Employers in India for 2020. The recognition is a testament to Tata Communications’ commitment and approach towards its employees.
2021-22
- Major Player in IDC Market Scape: Asia/Pacific Cloud Security Services 2021 for the 1st time
- Leader in Frost Radar: AsiaPacific Managed SD-WAN Services Market
- Frost and Sullivan Awards: Asia-Pacific SD WAN Competitive Strategy Leadership Award
2022-23
- Tata Communications IoT won the Gold Winner Award at Future Digital Awards 2022 for Excellence in Smart Cities & IoT Innovation, and Initiative of the Year Award at Global Telecom Awards 2022 for Smart Street Lighting Solutions.
- Leader in Retail Roaming: Competitor Leaderboard 2023-2027
- Leader in GlobalData Wholesale Antifraud: Competitive Landscape Assessment
- Leader in NelsonHall Cyber Resiliency Services NEAT
- Leader in Magic Quadrant for Network Services, Global
2023-24
- Leader in IDC MarketScape: Asia / Pacific Communications SP Secure Virtual Network Services 2023
- Leader in Gartner Magic Quadrant for Global WAN Services
- Leader in ISG Provider Lens Network–Software Defined Solutions and Services – Managed SD-WAN, SASE Solutions and Services, SDN Transformation Services (Consulting & Implementation) - U.K 2023
- Leader in IDC MarketScape: Asia / Pacific Communications SP Managed Multi-cloud Networking Services 2023
2024-25
- Leader in ISG Provider Lens Enterprise Managed Network Services: Managed network services evolution, Network as a Service ('NaaS'), Managed enterprise connectivity solutions – APeJCK
- Leader in IDC MarketScape Asia/ Pacific Managed SD-WAN/ SASE Services 2024
- Leader in 2024 Managed SDWAN and SASE, Software Defined Solutions and Services’ ISG Provider Lens Study – APAC
- Leader in 2025 Gartner Magic Quadrant Global WAN Services.
Milestones
2004: VSNL became the first telecom service provider globally to achieve TL 9000 – Quality Management System Certification, a set of quality system requirements and metrics designed specifically for the telecom industry, encompassing ISO 9001 and other best practices.
2004: the Company launched calling cards, an important avenue to raise call volumes.
2004: VSNL established an intelligent network (IN) platform that allows multiple IN services
2005: VSNL has built Tata Indicom India Singapore Cable System and acquired Tyco Global Network
2006: The Company acquired Tata Power Broadband, now known as VSNL Broadband Limited, having about 1000 kilometres of optical fibre infrastructure in Mumbai and Pune; acquired the assets of 7 Star.com Pvt. Limited, a suburban cable operator in Mumbai offering broadband services and acquired Direct Internet Limited which provides internet and related services predominantly to small and medium sector enterprise customers
2007: VSNL acquired two entities in India, Direct Internet Limited (DIL) and VSNL Internet Services Limited (VISL).
2010-11: Company has launched the world’s leading dedicated global video network called Video Connect, which is designed to help broadcasters, studios and production houses deliver video content flexibly and cost-effectively to media hotspots worldwide.
2011-2012: the Company has launched a Web Based Training Module on the Tata Code of Conduct available to all its employees globally.
2012-13: the Company launched a subsea cable system connecting several countries in the Middle East to Mumbai, India
2015-16: Tata Communications Group launched the IZOTM Private Cloud service to bring to CIOs unprecedented control over their public and private clouds and entire data centre sphere.
2016-17: Tata Communications Group launched the latest addition to its IZO Cloud Enablement Platform called IZO SDWAN, SDWAN standing for Software Defined Wide Area Networking.
2017-18: The company launched three IZOTM Private Cloud nodes in Germany, the UAE and in Malaysia.
2018-19: the company acquired 31,960 cumulative non-convertible Redeemable preferance share of smart ICT Private Limited.
2019-20: The Group through its wholly owned subsidiary, Tata Communications (Netherlands) BV acquired an additional ownership interest in Teleena Holdings (B.V) (Teleena) of 64.64% for a cash consideration of Rs 105.40 crore.
2021: Tata Communications announced its partnership with Google Cloud to drive cloud adoption and transform Indian businesses.
- 2022: Tata Communications launches private 5G Global CoE in India
- 2022: Enters into multi-year strategic collaboration with Formula 1
- 2023: Partners with JLR
- 2023: Enters into multi-year agreement with Singapore Airlines
- 2023: Completes acquisition of Kaleyra Inc.
- 2024: Inks five-year host broadcasting services deal with World Athletics
- 2025: Launches Tata Communications Vayu
- 2025: Collaborates with Amazon Web Services
- 2025: Tata Communications partners with NiCE