Universal Office Automation Ltd. established in 1986 has completed its 20 year in business. The company was formed to manufacture and lead the complete range of mini Computers, Micro processor based systems, Electronics Instruments, Micrographic and reprograhic equipment and manufacturing and marketing of electronic EPABX systems and electronics teleprinters.

During 1989-90 the company entered into an agreement with Hewlett Packard of US for the sale and leaving of the Super Mini and Mainframe computers to be manufactured by Hewlett in India. HCL Finance & Investments Ltd is the subsidiary of the company. HCL Ltd established in 1976 was the pioneer in the office automation industry in India. It was also the first to invest heavily into R&D efforts and build sales and support infrastructure that spanned the length and breadth of the country.

The company has always positioned itself to provide its customers with the very best service in the sector and to do this it has employed the best people.

Universal is positioned to deliver converged voice and data solutions into the workplace of its customers in a planned and controlled manner. An outstanding portfolio of products and services allied with the excellent skill and knowledge sets of the company's Sales and Service teams have brought about award winning projects performance to their customers.

Universal is partner to the world’s best Voice and Data Manufacturers. Mitel Networks and Avaya Communication, are the main voice partners. Cisco and Hewlett Packard are the data centric partners.

Services offered by the company:

• Telephony – Avaya
• Telephony Mitel
• Data
• Cabling
• Network Services
• Project Management
• Engineering
• Support
• Consultancy

Achievements/ recognition:

• 2008  -  European “Leadership in Innovation” Award
• 2006  -  Top Solution Provider EMEA
• 2006  -  Comms Dealer of the Year
• 2006  -  Winner of Convergence Solution - Large Category
• 2004  -  Overall Reseller of the Year
• 2004  -  Reseller of the Year for companies with a turnover exceeding £5.00 million
• 2003  -  Best European Networks Solutions Provider
• 2001  -  Energis Service Partner of the Year
• 2001  -  Avaya Top Achievers Award
• 2000  -  Avaya Top Achievers Award