The company was incorporated as ‘Newgen Software Technologies Private Limited’ on June 5, 1992, as a private limited company under the Companies Act, 1956 (Companies Act 1956), at New Delhi, with a certificate of incorporation granted by the Registrar of Companies, National Capital Territory of Delhi and Haryana at New Delhi (RoC). The company became a deemed public limited company in terms of Section 43(A) of the Companies Act 1956 with effect from July 1, 1997. Subsequently, pursuant to a resolution dated June 7, 2000 of its shareholders, the name was changed to ‘Newgen Software Technologies Limited’ and the company was converted to a public limited company with effect from June 13, 2000.

Some of the company’s key active customers include Trust Company of America, Mercantil Bank, ICICI Bank, Trafigura, Bajaj Electricals, United Arab Bank, National Commercial Bank Jamaica, Axis Bank, Yes Bank, Kotak Mahindra Bank, Bank Islam Brunei Darussalam, Philippines Resource Saving Bank, ICICI Prudential Life Insurance, Reliance General Insurance, Max Life Insurance, Strides Shasun and Shriram Transport Finance. Its enterprise-wide, mission-critical solutions have been used by some of the leading global businesses in various sectors including banking, government/PSUs, BPO/IT, insurance and healthcare.

Business area of the company

The company is a software products company offering a platform that enables organisations to rapidly develop powerful applications addressing their strategic business needs. The applications created on its platform enable organisations to drive digital transformation and competitive differentiation. This may include automation of routine business functions making them faster, easier and more accurate and increasing the channels or devices through which these functions can be performed. The company’s customers use its platform to rapidly design, build and implement enterprise-grade custom applications through its intuitive, visual interface with minimal coding. The company’s platform comprises of Enterprise Content Management (ECM), Business Process Management (BPM) and Customer Communication Management (CCM).

Major events and milestones

• 1992: Incorporated the company.
• 1997: Incorporated its wholly-owned Subsidiary, Newgen USA.
• 2000: Conversion of the company into Public Limited Company.
• 2008: Received investment from SAP AG, Germany and HAV 2 (Mauritius) Limited in the company.
• 2010: Released OmniDocs 7.0 - This version was developed with focus on stability, performance and improved manageability.
• 2011: Released RMS 2.0 - Updates focused around DoD 5015.02-STD certified RMS, enhanced record policies, search & retrieve operations.
• 2012: Incorporated its Subsidiaries, Newgen Software Technologies Canada (Newgen Canada) and Newgen Software Technologies (Newgen Singapore).
• 2013: Released ZapIn 1.2.1 - Mobile capture solution.
• 2013: Received investment from IDGVI and Ascent Capital in the company.
• 2014: Released NEMF - Newgen Enterprise Mobility Framework to rapidly create rich mobile applications.
• 2014: Released iBPS 2.1 - Updates focused around providing social, mobile and analytics capabilities.
• 2015: Incorporated its Subsidiary, Newgen Software UK.
• 2017: Released: OmniOMS 8.0 – Updates focused around end-to-end interactive and on-demand use cases, real-time communication generation from devices and business systems, multichannel distribution and HTML5 based emails.

Awards and certifications

• 2017: A customer in the banking vertical won the Asian Banker Africa Technology Innovation Awards 2017 for Best Branch Automation.
• 2016: A customer in the banking vertical won the Asian Banker Middle East & Africa Technology Implementation Awards 2016 for “Best Branch Automation” in Africa.
• 2016: A customer in the banking vertical won the Workflow Management Coalition (WfMC) Global Awards for Excellence in Business Process Management 2016.
• 2015: A customer in the banking vertical won the WfMC Global Awards for Excellence in Business Process Management and Workflow 2015.
• 2015: A customer in the banking vertical won the Elets Knowledge Exchange Awards 2015.
• 2015: A customer in the banking vertical won the Asian Banker Middle East Technology Implementation Awards 2015 for Best Branch Automation
• 2014: A customer in the banking vertical won the Elets Financial Inclusion and Payments System Award 2014.