Established in 1993, 3i Infotech is a Global Information Technology Company providing IT Solutions and Transaction Services. The IT Solutions business comprises of Cloud Computing, Application-Automation-Analytics (AAA), Platform Solutions, Infrastructure Services, Application Development, Digital Transformation Consulting and NextGen Business services, while Transaction Services comprise of BPS and KPO services covering management of back-office operations. The company serves to the industries like Insurance, Banking and Financial Services, Healthcare, Education, Manufacturing, Telecom, Media and Entertainment and Government. Apart from the domestic operation, it has a global presence and operates in USA, UAE, Singapore, Thailand and Malaysia.

The company is driving the next wave of digital transformation by harnessing a robust blend of advanced technologies. These include Artificial Intelligence (AI), Blockchain, Robotic Process Automation, Low-code development, the Internet of Things (IoT), Cloud Computing, and Machine Learning (ML). These capabilities form the foundation of the company’s comprehensive service offerings. Each solution is purpose-built to tackle complex business challenges, optimise operations, lower costs, and elevate customer engagement.

In FY 2024-25, the company initiated a conscious transition from legacy service models to outcome-led, high-margin, platform-enabled delivery. Rather than being just another IT services player, 3i Infotech has repositioned itself as a resilient partner to enterprise clients seeking agility, integration, and innovation at scale. Backed by its Centres of Excellence in AI, cybersecurity, and cloud, and a rightsized portfolio of solutions like Flexib+ and NuRe Campus, it is delivering tangible business impact while staying lean, modular, and future-ready. 

Business area of the company 

The company is engaged in the business of providing IT Solutions and Transaction Services.

Products and services of the company

AAA (Application, Automation, Analytics) 

• Application
• Testing
• Automation Services
• Business Intelligence
• Human Capital Management
• Consulting

Infrastructure Services

• Digital Infrastructure Management Services (DIMS)
• Cloud Adoption in a Box
• Digital Infrastructure Consulting

Digital Business Process Services

• Digital BPS
• Wi-Fi Monetisation
• RTA Services

Awards, accreditations and recognition 

• 2023: Best Tech Brands 2022 by The Economic Times, as a part of the ET Edge, an Economic Times initiative.
• 2023: Recognition as an ‘Emerging Solutions Leader in Cloud and Edge Technologies.’
• 2023: Innovations Award for Zero Trust Sovereign Cloud Orchestration.
• 2023: The ‘DX INSPIRE AWARD in the Business Transformation Category at the World CIO 200 Summit 2022, Thailand, organized by the Global CEO Forum and GEC MEDIA GROUP.
• 2024: Featured in Gartner’s Market Guide 2023 for Leveraging latest technologies to automate applications testing - Flexib+.
• 2024: Featured in Gartner’s Market Guide 2023 for Representative vendor for Higher Education Student Information Systems - NuRe Campus.
• 2024: Featured in Gartner’s Market Guide 2023 for Oracle Cloud Infrastructure Professional and Managed Services.
• 2024: Featured in Gartner’s Market Guide 2023 for Vendor Identification Toolkit for Cloud ERP, CRM, and HCM Implementation Service Providers.
• 2024: Aspirant in Everest Group’s PEAK Matrix Assessments on Application Automation Services for 2023.
• 2024: Aspirant in Everest Group’s PEAK Matrix for Quality Engineering and Cloud Services in Insurance 2023.
• 2024: Next Generation Quality Engineering Services PEAK Matrix Assessment 2023.
• 2024: Identified as one of the Representative Vendors in the 2023 Gartner Market Guide for Oracle Cloud Infrastructure Professional and Managed Services.
• 2024: Featured as one among the top 10 representative vendors for Pure-Play Testing services globally in 2023 Gartner Market Guide for Application Testing Services.
• 2024: Awarded the Gold Award at the LACP Annual Report Vision Awards, the company scored an impressive 98 out of 100.
• 2025: 'Major Contender’ in Everest Group PEAK Matrix on Quality Eng Services for Mid-market Enterprises'24.
• 2025: 'Aspirant’ in Everest Group PEAK Matrix on Application Management Services for Mid-market Enterprises 2024.
• 2025: 'Aspirant’ in Everest Group PEAK Matrix on Digital Transformation Services for Mid-market Enterprises 2024.
• 2025: NuRe Campus Recognized as a Representative Vendor in Gartner's 2024 Market Guide for Higher Education Student Information Systems.

History and milestones

• 1993: Established as a subsidiary of ICICI Bank Limited.
• 1999: Entered the IT services space by offering solutions to external clients.
• 2002: ICICI divested its majority stake.
• 2005: Listed on NSE and BSE.
• 2006: Raised $50 million through Foreign Currency Convertible Bonds (FCCBs); listed on Singapore stock exchange.
• 2007: Achieved revenue parity between products and services; crossed Rs 1000 crore in consolidated revenue.
• 2008: Expanded globally through multiple acquisitions backed by leveraged buyouts.
• 2011: Initiated a comprehensive debt restructuring process to strengthen financial stability.
• 2014: Formed a strategic partnership with CRMnext to strengthen product offerings.
• 2016-2020: Recognised as the ‘Best Innovative IT Company of the Year’. 
• 2021: Completed the transfer of its product business to Apex Partners in transaction valued at around Rs 1000 crore. 
• 2021: Appointed a new leadership team, signalling a decisive shift in strategic focus.
• 2022: Made strategic investments in the Sovereign Cloud space in Malasysia.
• 2022: Entered the EdTech domain by launching its digital learning platform, ‘NuRe Campus’.
• 2023: Secured the first B2B2C contract through a partnership with RailTel (Indian Railways).
• 2023: Awarded a large-scale Oracle transformation project by a prominent general insurance company in India.
• 2024: Won contract from a PSU client for a critical RailTel project.
• 2024: Diluted stake in NuRe Mediatech.
• 2024: Advanced its product roadmap through in-house development of next-generation solutions.
• 2025: The company returned to Profitability.
• 2025: The company closed legacy issues and optimised legal entities. 
• 2025: Change in leadership of the company.
• 2025: Cost optimisation.