IPO Details

About Company

Founded in 2008, Niva Bupa Health Insurance Company Limited is a joint venture between the Bupa Group and Fettle Tone LLP, specializing in health insurance. The company provides a comprehensive health ecosystem and extensive service options via its Niva Bupa Health mobile app and website. Its product portfolio is divided into: - Retail products for individuals and families - Group products for employers and employees As of March 31, 2024, Niva Bupa insured 14.73 million active lives and operated across 22 states and four union territories in India. From FY22 to FY24, overall GWP grew at a CAGR of 41.27%, with retail health GWP rising by 33.41%. The telemarketing team, comprising 410 employees as of March 31, 2024, utilizes machine learning for lead scoring, product recommendations, and a real-time CRM dashboard to enhance customer engagement and conversions. Competitive Strengths: - Diverse product offerings tailored to customer needs - Technology-driven, automated customer service approach - Strong brand association with Bupa, known for health insurance and healthcare - Deep expertise in claims and provider management As of March 31, 2024, the company’s tech team had 126 employees focused on developing digital assets, software, and mobile applications.